Please click “ Accept as Solution” if you feel my post solved your issue, it will help others find the solution.Poor network connection: Move the printer and computer or mobile device closer to the wireless router, and then check if the Go back to Network > Wireless > Wireless setup wizard and select your network. On the printer screen, go to Setup > Network Setup > Restore network settings If the printer is not connected to the network, You may print from your Mac and iOS device using the AirPrint option and check if that helps as shown in this document - Printing with Apple AirPrint (Mac) and HP printer setup (Apple AirPrint for iPhone, iPad) The software comes built-in with Apple's macOS and iOS operating systems.Ĭlick here to download and install the latest printer firmware from your Mac.Ĭlick here to know different methods of updating printer firmware.Īlso, check for any software updates on Mac and iOS deviceĬlick the Apple icon > About This Mac > Software Update and install any available update. Also, check with your Internet service provider if your router is able to forward 'Bonjour packets'.īonjour locates devices such as printers, other computers, and the services that those devices offer on a local network using multicast Domain Name System (mDNS) service records.In this case, contact your Internet service provider to assign different names to both the networks. If you have a Dual-band router and both 2.4GHz and 5GHz networks share the same name/SSID, the printer will not be able to connect to the network.Make sure the printer and the Mac are connected to the same wireless network.
Restart the wireless router, the printer, and the devices I understand the printer is not detected by any devices to print. Chinese Welcome to the HP Support Community!.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.
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